These terms govern orders placed with Marble Electronics Limited (BR 7835-6621-29). They are written for business customers; consumer rights under applicable local law are not displaced where they apply.
Version 2.1 · Effective 2025
Placing an order — via the website, by email quote confirmation, or by signed purchase order — constitutes acceptance of these terms. They override any conflicting terms on a buyer purchase order unless we have countersigned a specific variation in writing. No agent has authority to vary these terms orally.
Prices are quoted in Hong Kong Dollars (HKD) exclusive of any destination VAT, GST, sales tax, duties or import fees. Prices are valid for 30 days from quotation or until stock is exhausted, whichever comes first. We reserve the right to amend list prices on the website at any time; an accepted order is honoured at the price agreed on the order confirmation.
An order is deemed accepted by us upon dispatch of the goods, not upon receipt of the order itself. We may decline any order at our discretion — including for stock constraints, suspected grey-market resale, sanctions screening, or incomplete credit information — and any deposit received against a declined order is refunded within five business days.
Unless otherwise agreed in writing, shipments are sent DDU (Incoterms 2020). Risk passes to the buyer on handover to the carrier. Title in the goods passes on the later of (a) full payment of the invoice, or (b) handover to the carrier. Transit times published on the Shipping page are estimates; we are not liable for carrier delays outside our control.
Marble Pro own-label products carry a 24-month warranty against manufacturing defect under normal office use. Authorized-brand products carry the manufacturer's published warranty, which we administer on the buyer's behalf. The warranty is the sole warranty offered and replaces any other warranty implied by statute to the extent permitted. Full procedure is on the Returns page.
To the maximum extent permitted by law, our aggregate liability in contract, tort (including negligence) or otherwise arising out of or in connection with an order is capped at the invoice value of that order. We are not liable for indirect, consequential, special or punitive damages — including loss of profit, loss of opportunity, loss of data, or business interruption — howsoever caused. Nothing in this clause limits liability for death, personal injury or fraud where such limitation is prohibited by law.
Neither party is liable for delay or non-performance caused by events outside its reasonable control, including natural disasters, epidemics, war, civil unrest, government action, carrier failure, port closure, power outage, or failure of upstream semiconductor supply. Affected performance is suspended for the duration of the event and resumes promptly once the event ends.
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity or termination, is to be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its Administered Arbitration Rules in force at the time the arbitration is commenced. Seat: Hong Kong. Language: English. Tribunal: one arbitrator.
If any provision of these terms is found to be unenforceable, that provision is severed and the remaining provisions continue in force. These terms, together with the order confirmation and any written framework agreement, constitute the entire agreement between the parties in respect of the order and supersede any prior understanding, whether oral or written.
Formal notices to us must be sent to Marble Electronics Limited, Unit 1204, 12/F, Nexxus Building, 77 Des Voeux Road Central, Central, Hong Kong SAR, China, copied to sales@marble.marsfront.com.